Terms of Service

1. The agreement

These Terms of Service ("Terms") govern your use of Tariq — the mobile app, the website at mytariq.com, and any related service we operate. By installing the app or using the service, you accept these Terms. If you do not accept them, please uninstall the app and stop using the website.

Tariq is operated by Antifragile Technologies L.L.C-FZ ("Tariq", "we", "us"), a UAE free-zone company.

2. What Tariq is

Tariq is a road-safety messaging app. It lets you send a short, polite voice-based message to any car you see on the road, by recording a voice note that references the car's plate. The message is delivered to the inbox of the car's owner inside the Tariq app — and only there. There are no public feeds, no comments, no follower counts, no DMs, no advertising, and no fees. The full process is described in our Privacy Policy, section 3.

3. Free for everyone

Tariq does not charge users. There are no in-app purchases, no subscriptions, no premium tiers, no advertising, no paid "verified" badges, and no sale of user data. The mobile app does not embed a payment SDK, by design. The cost of operating the service is ours.

If we ever needed to change this, we would notify all active users at least 90 days in advance. Even then, the core service of sending and receiving messages would remain free.

4. Who can use Tariq

• You must be 18 or older. Tariq is not designed for, or directed at, minors.
• You may use Tariq in any jurisdiction where we make it available — initially the United Arab Emirates.
• You may not use Tariq if a court, regulator, or our internal moderation process has barred you from doing so.

5. Creating your car profile

To start receiving messages on a car, you take a front photo (with the driver door open, as proof of immediate possession) and a rear photo of that car. Tariq reads the plate and uses it as the car's identifier inside the service.

You confirm to us that, at the moment you take those photos, you have the right to use Tariq with that car — that is, you own it, lease it, are responsible for it as a driver in your household, fleet, or rental, or otherwise have authority to receive notifications about it.

We may sometimes show your car's profile to other Tariq users you grant access to (for example via the QR-code share feature described in the app). We never publish your car or your inbox to the public web.

6. Sending messages — your responsibilities

• Be honest. Don't describe things you didn't see, exaggerate, or use Tariq to settle scores. Fabricated messages are a violation of these Terms and we will close accounts that repeat the pattern.
• Don't record while driving. Pull over, stop, then record. Tariq cannot be used safely or legally while operating a vehicle, and we are not responsible for incidents caused by violating this rule.
• Be polite. Tariq cleans up the language of your message before delivering it, but the spirit of what you record should still aim to help — not to insult, threaten, or harass.
• Get the plate right. If you're not sure of the plate, say so out loud ("I think it's a five at the end"). Tariq will hold the message in a clarification state until the plate is resolved.
• No collection or commercial use. Tariq is for individual road-safety messaging only. You may not use it to scrape data, build a derivative product, run a fleet- management business on top of it, or sell access.

7. Receiving messages — what you can do

• Acknowledge with an emoji. The four options (👍 ❤️ ✅ 🙏) are the only response available. Acknowledgements are not an admission of wrongdoing and are not published anywhere outside the original sender's inbox.
• Dispute the message. If a message is wrong about your car — wrong plate, wrong car, inaccurate description — tap the dispute button. A human reviewer looks at the dispute and may remove the message, ask the sender for clarification, or suspend the sender if abuse is suspected.
• Do nothing. You are never required to respond. Messages do not expire your account standing.

8. What Tariq is not

• Tariq is not a social network. No public profiles, no feeds, no followers, no comments, no DMs, no public maps.
• Tariq is not law enforcement. We do not issue fines, contact the police on your behalf, or forward messages to traffic authorities. Messages stay between the parties involved.
• Tariq is not insurance, evidence collection, or legal counsel. We do not adjudicate disputes between drivers, we do not hold messages in a forensic chain-of-custody, and we cannot guarantee that any Tariq message will be admissible in any legal or insurance process.
• Tariq is not a directory. You cannot look up another user's phone number, email, or address through Tariq. The system is built so that this is structurally impossible.

9. Sharing a car with another phone

The Tariq app lets you share a car with another device — for example to let your spouse, a family member, or a fleet operator receive the same messages. Sharing happens through a one-time QR code generated inside the Tariq app. When you generate a share code, you confirm that:

• You have the authority to share the car's inbox.
• You understand that the person who scans the code will see all messages addressed to that car from the moment they join.
• You can revoke any share at any time from the car's detail screen.

10. Abuse

We may suspend or permanently close accounts that file fabricated messages, repeatedly harass other users, attempt to circumvent the dispute system, attempt to deanonymise other users, or otherwise violate these Terms. We may also share account data with law enforcement when compelled by a valid legal request — see our Legal Requests page for the procedure.

11. Intellectual property

The Tariq name, the logo, the mobile app, the website, and the underlying service are the property of Antifragile Technologies L.L.C-FZ. You may not copy, decompile, reverse-engineer, or re-publish them.

Your messages remain yours. By using Tariq you grant us a worldwide, royalty-free, non-exclusive licence to process, store, and deliver them as described in our Privacy Policy. We do not use your messages for advertising, training third-party AI models without your consent, or any purpose unrelated to operating the service.

12. No warranty

Tariq is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, that every message will be delivered, that every plate will be read correctly, or that the service will be free of bugs. We do our best, we invest heavily in quality, and we improve continuously — but we do not guarantee perfection.

13. Limitation of liability

To the maximum extent permitted by UAE law, Tariq's aggregate liability for any claim arising from your use of the service is limited to AED 1,000. Because the service is free, no monetary damages beyond this cap will apply.

Without limiting the above, Tariq is in particular not liable for any of the following — these are categories of harm we expressly disclaim, because the proximate cause sits with the user or with a third party, not with the service:

• Any accident, injury, fatality, or property damage caused wholly or partly by a user looking at, holding, tapping, recording into, or otherwise interacting with the Tariq app while operating a vehicle.
• Any consequence of a recipient choosing or failing to act on a message they receive through Tariq. We deliver the message; what the recipient does next is their decision.
• Any consequence of a message being inaccurate, incomplete, misdirected (wrong plate / wrong car), delayed, or undelivered. Tariq is a best-effort service and the dispute mechanism in section 7 is your remedy.
• Any consequence of another user identifying themselves to you outside the app, or of you identifying yourself to another user outside the app, including any in-person follow-up, confrontation, or contact arising from a Tariq message.
• Any law-enforcement action, fine, or insurance outcome that results from a Tariq message, whether or not the message was accurate. Tariq does not report to authorities on your behalf and does not coordinate with insurers.
• Any loss caused by service downtime, data loss, push- notification delay, or any other technical interruption.

Nothing in this section limits liability that cannot be limited under applicable UAE law — including liability for fraud or for gross negligence proven in a competent court. Within those legal boundaries, the cap and the disclaimers above apply in full.

14. Indemnity

You agree to defend and indemnify Tariq against claims arising from your messages, your misuse of the service, or your violation of these Terms.

15. Governing law & disputes

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any dispute arising out of or relating to these Terms, the service, or your use of Tariq is subject to the exclusive jurisdiction of the Dubai courts.

16. Account closure & deletion

You may close your account at any time from Settings → Delete account, or by writing to privacy@mytariq.com. When you close your account, your cars, your messages, your phone or email if attached, and your push token are deleted in line with the retention schedule in our Privacy Policy section 10.

We may close an account for abuse as described in section 10 of these Terms. If we close your account, we will tell you the general reason; for active abuse cases we may withhold detailed internal evidence to protect the system from being further weaponised.

17. Changes to these Terms

We may revise these Terms. Material changes are notified in-app and on this page at least 30 days before they take effect. Continued use after that 30-day window constitutes acceptance. The date at the top of this page always reflects the last update.

18. Contact

Tariq · Antifragile Technologies L.L.C-FZ · United Arab Emirates · hello@mytariq.com